Get In Touch

Reach out to Le'Shah Boutique for inquiries about our exclusive Pakistani designer wear. Whether it's about our collection, tailoring services, or delivery options, we're here to assist. Connect with us for a seamless shopping experience that brings the best of Pakistani fashion to the UK.

We value your time and inquiries at Le'Shah Boutique. Rest assured, all queries are addressed within 24 hours. For your convenience, you can use the contact form provided above for any questions or concerns. Alternatively, feel free to reach out directly via email at sales@leshahboutique.co.uk. We're committed to providing timely and helpful responses to ensure a seamless and satisfying experience with our boutique.

Delivery

What are your delivery times?

Delivery times vary. Immediate dispatch items typically take 3-5 working days, while made-to-order items can take 3-4 weeks. Note that stitched items may have additional delays.

Do you offer next day delivery?

Yes, on selected items. Next day delivery costs and exclusions are detailed at checkout.

Are there any locations you do not deliver to?

We deliver to all UK mainland locations, but we can't deliver to off-shore Scottish islands, Isle of Man, Channel Islands, or locations outside the UK.

Can I track my delivery?

Currently, we do not provide tracking information.

What if I miss a delivery?

The courier will leave a card with details to rearrange delivery at no extra cost.

Collapsible row

Returns

What is your return policy?

We offer returns within 7 days of receipt. Items must be unworn, in original condition and packaging.

How do I request a return?

Complete our online return form before sending items back.

Do you offer refunds?

Refunds are issued as credit vouchers, except for damaged/incorrect items, where the original payment method is refunded.

Are there items that cannot be returned?

Sale items and altered dresses are non-returnable. All returns are subject to our quality check against damage.

How do I handle faulty items?

Report faults within 24 hours of receipt. Items dispatched back after 24 hours will only receive a credit note.

Payments & Orders

What payment methods do you accept?

We accept various credit/debit cards and PayPal.

How secure is my payment?

We use secure server connections to ensure payment safety.

What should I do if I haven't received my order?

Please check your tracking and contact us with your order number for assistance.

How do I cancel or change my order?

Contact us as soon as possible; while we can't edit orders, you can return them after receipt.

What is the process for returning an item?

Repackage the item with the invoice, and follow the return instructions provided.

What should I do if I receive a faulty or wrong product?

Report the issue within 24 hours with a photo, and we will guide you through the return process.